AquaOps

Features

Everything a water treatment company runs on

Ten areas that share one set of clients, sites, systems and jobs. Use all of them, or start with the ones you need.

Jobs and scheduling

Book, assign and follow every service visit, from the first request to the closed job.

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Technician phone apps

A phone app for technicians that keeps working with no signal and syncs when the network returns.

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Customer portal

Your customers see their visits, invoices, documents and open tickets, and can pay online.

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Maintenance plans and reminders

Service contracts that book the next visit by themselves and remind customers before anything lapses.

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Quotes, invoices and online payments

Quote, invoice and get paid in naira, including online payment by card or transfer with Paystack.

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Inventory and parts

Know what is in the store and on each van, and put parts used on the job and the invoice.

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Support tickets

A shared inbox for customer problems with response clocks, saved replies and a clear history.

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Live tracking

See who is on the way, and send customers a link that shows the technician arriving.

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Reports

Profit and loss, cash flow, receivables, revenue by service, jobs and stock value, to the kobo.

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Water quality readings

Record readings on every visit and see at a glance which systems are in range and which are not.

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Also included

  • Clients, sites and systems with warranty and service history, searchable and importable from CSV.
  • Roles and permissions per company, an activity log and two-step verification.
  • Notifications in the app, by email and by push on Android, and a branded look for each company.
  • Settings for your own terms, statuses, service types, checklists, VAT and reading bands.

Device monitoring, with sensors and meters feeding the same bands and trends, is in early access: join the list.

See it with your own kind of work

Book a short demo. Tell us what you service and how many people you have, and we will show you the parts that matter to you.