<!-- Help Center: Water Treatment Software How-tos | AquaOps -->
Source: https://aquasops.com/help
Last updated: 2026-10-29

> Step-by-step help for using the product: importing clients, maintenance plans, payments, the offline technician app, roles and more.

Help center

# How to do it, step by step

Short how-to articles for people using the product. Names of screens follow the app's menu.

[

Billing

## Create a quote and take a deposit

How to make a quote in AquaOps, send it, let the customer accept or decline from a link, take a deposit and turn it into an invoice.

Open →](https://aquasops.com/help/create-a-quote-and-take-a-deposit)[

Billing

## Take online payments with Paystack

How customers pay invoices online in AquaOps: the payment link, the processing fee choice, confirmation and what staff can and cannot do.

Open →](https://aquasops.com/help/take-online-payments-with-paystack)[

Customers

## Invite a customer to the portal and give people roles

How clients get portal access in AquaOps: the first invitation, adding colleagues, client roles and what customers can see.

Open →](https://aquasops.com/help/invite-a-customer-to-the-portal)[

Getting started

## Import your clients and systems from a spreadsheet

How to bring clients, sites and systems into AquaOps from a CSV file: prepare the file, match columns, check every row and import.

Open →](https://aquasops.com/help/import-clients-from-a-spreadsheet)[

Inventory

## Manage stock and record parts used on jobs

How to keep stock in stores and vans, receive and move items, record parts on a job and see low-stock alerts in AquaOps.

Open →](https://aquasops.com/help/manage-stock-and-parts-on-jobs)[

Live tracking

## Share a live arrival link and turn it off

How to give a customer a live arrival link for a job in AquaOps, what they see, and how to turn a link off at any time.

Open →](https://aquasops.com/help/share-an-arrival-link-and-turn-it-off)[

Maintenance

## Create a maintenance plan that books visits for you

How to make a maintenance plan for a system: service, interval and lead time, and how completed visits move the due date on.

Open →](https://aquasops.com/help/create-a-maintenance-plan)[

Team

## Set up roles and permissions for your team

How to give people the right access in AquaOps: default roles, editing a role, duplicating one, and what a role without all jobs can see.

Open →](https://aquasops.com/help/set-up-roles-and-permissions)[

Technicians

## Use the technician app when there is no signal

How a technician works a whole visit offline in the AquaOps app: the day's jobs, checklist, photos, readings, parts and signature, then sync.

Open →](https://aquasops.com/help/use-the-technician-app-offline)[

Water quality

## Record readings and see them against your limits

How readings work in AquaOps: recording them on a system or visit, how bands judge them, and where the company-wide quality list is.

Open →](https://aquasops.com/help/set-water-quality-limits-and-record-readings)

## Need a hand?

Write to us from the contact page, or book a demo and we will walk through it with you.

[Book a demo](https://aquasops.com/contact) [See how it works](https://aquasops.com/how-it-works)
