Source: https://aquasops.com/guides/what-is-water-treatment-management-software Last updated: 2026-10-29 > A plain definition of water treatment management software, what it includes, who uses it and how it differs from spreadsheets and general tools. Definition · 5 min read # What is water treatment management software? A plain definition of water treatment management software, what it includes, who uses it and how it differs from spreadsheets and general tools. By the AquaOps team *[Image: An aerial view of round settling tanks at a water treatment plant beside a river]* **Water treatment management software** is a system that a water treatment service company uses to run its work: the clients, their sites and the treatment systems on them, the jobs and scheduled maintenance, the technicians’ visits, the readings, the stock, the invoices and payments, and what customers can see. [AquaOps](https://aquasops.com/) is an example. ## What it includes - **Clients, sites and systems:** who you serve, where, and what equipment is installed, with warranty and service history. - **Jobs and scheduling:** requests, visits, checklists, photos, approvals and service reports. See [job management](https://aquasops.com/features/job-management). - **Maintenance plans:** repeat service that books itself and reminds customers. See [maintenance plans](https://aquasops.com/features/maintenance-plans). - **Technician apps:** a phone app for the field, ideally working offline. See the [technician app](https://aquasops.com/features/technician-app). - **Water quality readings:** recorded per system and judged against your limits. See [water quality](https://aquasops.com/features/water-quality). - **Stock and parts:** stores, vans and parts used on jobs. See [inventory](https://aquasops.com/features/inventory). - **Money:** quotes, invoices, payments and reports. See [invoicing and online payments](https://aquasops.com/features/invoicing-and-online-payments). - **Customer access:** a portal, arrival links and tickets. See the [customer portal](https://aquasops.com/features/customer-portal). ## How it differs from other tools A **spreadsheet** holds data but does not book visits, remind customers or work offline on a phone: see [spreadsheets vs software](https://aquasops.com/guides/spreadsheets-vs-software-for-water-treatment-companies). A **general field service tool** can schedule jobs but usually has no idea of water quality bands, system types, warranty or consumables. A **general accounting package** handles the books but not the visit. ## Who uses it Service companies for RO plants, softeners, borehole treatment, bottled water plants, pools and industrial systems, and facility managers who receive the service. See [industries](https://aquasops.com/industries). ## What it is not It is not a laboratory system, does not analyse samples, and does not give tax or legal advice. Device monitoring (sensors and meters feeding readings automatically) is in early access and is described on the [capabilities page](https://aquasops.com/features). ## Questions and answers What is water treatment management software? Water treatment management software is a system that a water treatment service company uses to run its work: clients, sites and systems, jobs and scheduled maintenance, technician visits, readings, stock, invoices and payments, and customer access, in one place. Who uses water treatment management software? Companies that install and service RO plants, water softeners, borehole treatment, bottled water plants and pools, and the facility managers who are their customers. ## Keep reading - [Spreadsheets vs software for water treatment companies](https://aquasops.com/guides/spreadsheets-vs-software-for-water-treatment-companies) - [Water treatment software in Nigeria: what to look for](https://aquasops.com/guides/water-treatment-software-nigeria-what-to-look-for) ## Make this routine with software AquaOps keeps the plans, checklists, readings, stock and invoices described here in one place. Book a demo to see how. [Book a demo](https://aquasops.com/contact) [See how it works](https://aquasops.com/how-it-works)